2022 ECCU Bank of the Year Awards Ceremony
The ECCU Bank of the Year Awards recognise the commercial banks which have made outstanding contributions to the overall development of the people they serve through everyday business practices.
Participating Banks:
Antigua and Barbuda
- Caribbean Union Bank
- CIBC First Caribbean International Bank (Barbados) Ltd
Grenada
- Grenada Co-operative Bank Ltd
Saint Christopher (St Kitts) and Nevis
- St Kitts-Nevis-Anguilla National Bank Ltd
- The Bank of Nevis Limited
Saint Lucia
Bank of Saint Lucia Limited
Republic Bank (EC) Limited
Commonwealth of Dominica
- National Bank of Dominica Ltd.
Award Categories:
Corporate Social Responsibility
The recipient of the 2022 ECCU Bank of the Year Award for Corporate Social Responsibility demonstrates how it exhibits company values through positive influence on surrounding communities through environmental, youth, women and senior citizens programmes and/or sponsorships.
Customer Service
The recipient of the 2022 ECCU Bank of the Year Award for Customer Service demonstrates the delivery of highly personalised commercial and retail banking products and services. It supports and promotes client relationships and gives commendable priority to staff development.
Financial Education and Empowerment
To demonstrate its commitment to promoting financial education and empowerment, the recipient of the 2022 ECCU Bank of the Year Award for Financial Education and Empowerment gears its efforts towards enriching its customers’ understanding of financial services and products, entrepreneurship, and general savings and investment issues.
Technological Innovation
The recipient of the 2022 ECCU Bank of the Year Award for Technological Innovation demonstrates novel delivery of initiatives or policies that enhance the bank’s products and services by providing innovative technological solutions for market needs. It uses digital channels to enhance customer experience and seeks to heighten its efficiency in the use of technology.
Support to Micro Small and Medium Enterprises
The recipient of this award goes to the bank that demonstrates commendable efforts in assisting MSMEs through lending and other support affording them the opportunity to continue the invaluable contributions they make to economic growth, job creation, and provision of public goods and services.
